Stayed there at the beginning of May 2005 on a 6 night reward. They didn't give this diamond a room class upgrade when I checked in, although they did give me a nice ocean view. The second day I enquired at the desk, and they did, give me an upgrade to a suite, which made all the difference since we had our child with us. I left a nice note for the manager saying thank you, and he left a voice mail for me saying that he hopes the stay is enjoyable.

Re: the pool. It is smaller than most resort properties, but not tiny. There were a fair number of chairs and we never had trouble getting seats together, but it could be hard to find seats in the shade. On the plus side, unlike other hotels we have been at, there was not a lot of seat saving (people plunking their towels down before breakfast and then not using the chairs until the afternoon).

Note: Beach chairs and umbrellas for the beach are NOT included in the room rate and are a fairly hefty rental cost per day.

Also, no wireless in the rooms, and highspeed access was extra. I actually ended up at the coffee shop across the street most mornings to use their internet and save money. Parking was ample and free at the hotel.

Breakfast was pretty good (buffet or menu options), but could be a line at peak times. Part of the breakfast dining room is out doors (screened in), and it can get very hot out there, so we would wait for an indoor table. The health club was also nice. The one time we ordered from room service it was good.

For us this was a very nice stay, but the property had a sign that it is going to renovate in the next year or so, and I would say that it needs it. So while this isn't a 5 star resort (and the Marriott mentioned in other posts is clearly nicer), I would stay here again without hesitation.

Hope this helps.

BJfly