Originally Posted by PSUhorty
I guess you'll have to forgive me, but I still don't understand your consternation with what HE said and when HE said it.
Should HE have stopped the boarding process, leaned over, whispered in your ear, "Step over here w/me please, sir."? Then in full view of EVERYONE who would surely be wondering why you were pulled aside, HE would then tell you 'privately' that you tried to board the wrong plane?
Sorry, not understanding this 'aiming' at embarrasing you.
That would have been a better way to treat one of their BEST customers... ^