<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by EnhancedByCO:
Very true--depending on how much you're changing your itinerary. I guess when I make changes to a reward ticket, they tend to be major changes (i.e. different city pairs, completely different dates, etc.), for which I could care less what inventory the original seats get dumped into. If you're only making a change to one of the flights, however, I could see where you might get screwed if the seat is no longer available.
Still, it just seem strange that a change would cost more than a cancellation...and this still doesn't match up with what OnePass emailed me just this past Friday.
(edited for clarity)
[This message has been edited by EnhancedByCO (edited 12-17-2002).]</font>
It is sort of ironic that a re-deposit and re-booking, which requires two transactions, costs less than a simple change! But in an industry where one-way costs more than round-trip, I guess I shouldn't be surprised.
The even bigger irony is that if award availability were more reasonable, then they wouldn't have so many people calling to try to make changes to get the dates they really wanted in the first place, they could hire fewer reps, and they wouldn't have to charge the bloody fee.
Think they'll ever get it?
[This message has been edited by Paulo (edited 12-17-2002).]