<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Miggles:
How new is the policy of CO reservations agents not being allowed to check into complimentary upgrades? In October I called the elite desk to inquire about a confirmation number (because my itinerary only showed the Apollo reservation number), and the guy gave me the number and then said, "wait a moment while I check something..." and then came back and told me that he had processed my upgrade -- without any prompting or requesting on my part!
[This message has been edited by Miggles (edited 12-11-2002).]</font>
--- In short, You Got Lucky!!!