Originally Posted by CLTFlyer
It looks like they've done this everywhere they can. For example in CLT, they've done a pretty good job (and maybe this is the Airport Dept.'s work) of getting rid of the old gate counters on B and C (including the signage that used to be behind them), carpeting them and adding extra seating. You can't even tell (for the most part) that counters were even there. Perhaps PIT doesn't wish to go that far, especially considering that their gates seem set up for common use (like the ones at LAS or YYZ T3) and they could easily convert them to other carriers.
It makes it a lot easier to board a plane with one GA if they can step from ripping tickets to printing new BPs, doing upgrades, calling stand-by's without moving at all. When there was one GA, a full flight and a counter 20 feet away - boarding basically stopped all else from ahppening. I think its marvelous - however, in PHL they've left big gaping holdes in the carpet!!! Typical!