I am flying OAK - IAH - BWI on 12/11. ITN has been showing the flight as A9F9 since the 5 day Plat window but I have yet to be EUA'ed. I call Continental and the agent told me that she doesn't understand why I havent been upgraded but she was not permitted to upgrade me, "it has to be done by the computer," she said. Anyone has any ideas why this happens? Has it ever happened to anyone else?

Thanks