On a slightly different note, a friend of mine, who had no idea I was so interested in ff programs, recently told me that when attempting to rectify a phone related matter for the company switchboard when he asked, not having any idea whether he could do this or not, if he could earn frequent flyer points from the company’s work lines. Amazingly the rep said yes and now months later, he is earning a significant number of miles as a result, I’ve never heard of such a thing, and I’m not referring to a single home business line, this is a large business.