This morning, I received a trip alert at 08h00 ET that the 18h20 FLL-IAH is delayed by over an hour (which would cause me to misconnect). Called Elite desk and they 1) gave me a complete explanation of the delay and 2) very quickly put me on the next earlier flight @ 14h55. Of course, I was assigned a worse seat but it's better than getting to the airport this afternoon with no options to my final destination. So yes, Trip Alert is working great! ^ ^ ^

wendy