FlyerTalk Forums - View Single Post - Charge in error?
View Single Post
Old Aug 10, 2005 | 12:57 am
  #4  
flyinbob
FlyerTalk Evangelist
 
Join Date: Aug 2003
Location: SNA
Programs: UA Million Mile Nobody, Marriott Platinum Elite, SPG Gold
Posts: 25,228
Originally Posted by BigLar
I was looking at my statement on line, and I noticed what seemed to be a very large charge for my last stay. When I pulled up the folio, the amount was just what I had expected. However, on the HHonors pages, recent hotel activity, it appeared that I had paid about double what I thought. Naturally, I got points for everything.

I called AMEX, and their automated system indicates that I was charged the normal rate for the room.

So, it appears that Hilton has given me double points for a double charge (I got about 6400 points for the stay from Hilton), but the actual amount I pay is just what I always do.

The net, with booking bonuses, double points, etc. comes in at about 84 points/$

Please make more mistakes like this.
However, keeping the points you know you clearly don't deserve means you abdicate the right to complain and demand restitution the next time they shortchange you.
flyinbob is offline