Originally Posted by Viajero
In that case we are back where we started: you have no basis for a complaint and no oneworld rule has been broken.
And speaking of "it ain't fair" issues, spare a thought for some people here, that buy AONEs and lots of times end up with their First Class fanny in J or even Y. Now,
that hurts.
Well, I
DO feel for the AONEs. And no Oneworld rule has been broken in my case, although EI clearly stated that they would break the Oneworld rule, given the opportunity. Given the volume of passengers that they handle, I would assume that they break it regularly.
I have done some selling in my career, and found it pretty hard, time consuming, and expensive to acquire a customer. Once I got one, I tried to give them little "extras" periodically, things that might be valuable to them but not cost my company very much to provide. I am always surprised when an organization tries to seize every opportunity to rankle their customers.