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Old Aug 9, 2005 | 3:41 am
  #13  
GoldCircle
50 Countries Visited5M20 Years on Site
 
Join Date: Mar 2002
Location: DUB - Ireland
Programs: EI-GCE, BD-G, BA-G, A3*G, TK*G, FB-G, HH-G, Hyatt-Dia
Posts: 8,527
Originally Posted by christep
You were not a business class passenger - you were an economy class passenger.
I'm not sure I agree. Ususally award tickets are booked entirely in one class - in this case some form of business - whatever the code AA uses for this - with the LHR-DUB segment being provided with one class service. I'd be curious to know what the fare code on the particular segment was - I assume it was a paper ticket, no? I'll wager it had a business fare basis.

As to the fact that the website and staff are contradicting each other... well, we are talking about airlines...
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