Originally Posted by GoldCircle
Put in simple English, the SNN lounge is a Gold Circle lounge, not a business lounge. Same thing in Paris CDG. Unfortunately, you were not within your rights. However, given that you were on a Business coded ticket (J or C etc.) , I think it was a poor decisio to deny you entry.
My original post was not as clear as it should have been. We were not denied access at SNN. We were denied access at LHR. We were let into the lounge at SNN. It was pretty unimpressive for a lounge.
Does EI not operate any Business Class lounges?