During the last 10k promotion period (ending July 31), my registrations were removed three times, most likely by Ambassador Service.
I had complained about an incident in a specific hotel to Ambassador Service by e-mail, and after that all my 10k promo registrations had been removed. I was able to re-register, but the registrations were removed again after 2 to 3 weeks.
Now I know that it was not wise to contact with Ambassador Service while being registered to all of those promos. The agent had to look at my account and obviously saw all the promo resistrations. BTW, in the reply form Ambassador Service they didn't mention anything about that (me neither of course).
Finally I managed to catch at least 30k in the last days of July; normally I would have received the full lot up to 15 nights due to my number of nights during the promo period. Sigh, better than nothing .....
