FlyerTalk Forums - View Single Post - Does NW keep a "frequent complainer" list?
Old Aug 5, 2005, 2:39 pm
  #14  
Lindisfarne
 
Join Date: Jul 2004
Posts: 345
Originally Posted by BowdiKa
The first one, I got a sorry you don't like our new standby policy (which I don't because it's impossible to standby for later flights unless you do it at the airport) but we think it's a great thing.
I think you can pay for a confirmed seat on a later flight same day as original flight; didn't NW institute a $25 fee for something like this? Perhaps you don't want to pay, but the only way I'd risk not taking my scheduled earlier flight is if I had a guaranteed seat on a later flight (unless I knew there were at least 2 flights that were less than 80% full) - otherwise, you may get stuck paying a much higher price to get home.
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