Originally Posted by civicmon
ironmanjt, lets be real for a second, the delays are already in the past, aside from throwing miles at you, what can you realistically expect them to do?
Fair question. When 4 of 4 of my last DCA-YVR flights have been over 6 hours late, I expect them to at least make some show of apology. A form letter doesn't qualify. Honestly, even a nicely written 1-paragraph e-mail would go a long way.