<font face="Verdana, Arial, Helvetica, sans-serif" size="2">But I do think Onepass should fix up their award program so that more frequent flyers, especially Elite members, have just as easy access to those seats as a regular fare-paying passengers. An upgrade lottery just won't do.</font>
I don't think you will find a single person on the CO board that would disagree with this statement. The problem is that the powers that be in IAH appear to live on a different planet. There have been many statements on this board over the last few years of how Gordon's "From Worst to First" could be a round trip. If you took a pool of CO FTers right now, I'd bet 80% would agree that this is what is happening. I admit its sad.
I can only say that as a CO top elite every year for 10+ years, I have seriously considered leaving recently due to, what in my view, are serious degradations in what used to be the best FF program, bar none. The one thing that keeps me a bit longer is the fine people that Continental has working for them. The FAs are without doubt, the best trained, most pleasant, most professional of any that I have met in the industry. Please don't change your attidudes.
[This message has been edited by Vulcan (edited 10-26-2002).]