Weathboy. Please note that I do not take this personally, unlike some others, but you and I could not disagree more.

Whay is CO in business, to give its employees a perk or to maintain and build its international business. As an employee, would it not bother you to know that,as you are walking up to BF, there are 3 Plats watching you,sitting in coach and vowing NEVER to play HoKeY again and to start looking for a new preferred airline?
Those people who have lost the HoKeY lottery and who have witnessed non-revs moving to BF have very strong emotions. You can do a search and find some of their comments.
In today's tough times, with layoffs, all employees should be bending over backwards to gain and maintain customers. CO (the folks in IAH) obvioulsy doesn't get the message or does not care when they have a policy that irritates their best customers no-end and which many consider a slap in the face. I can't get off the soap box