FlyerTalk Forums - View Single Post - Does NW keep a "frequent complainer" list?
Old Aug 4, 2005, 9:03 am
  #2  
Bagels
 
Join Date: Oct 2002
Posts: 2,039
Yes, they do... as do most companies.

"Wolf, wolf..."

(and I agree that an unusually high number of complaints may be justified...)
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