That's a pretty good way to deal with jAAckAAses! ^

I tend to take a low key approach and ask things like "Do you REALLY want me to know all that?" "Excuse me, but there's a better place for making calls - that area there is unoccupied - than where we are all trying to rest between flights." "Excuse me, but this sign says "Quiet Area" - would you mind taking it somewhere else?"

These are generally insensitive people, who do not take hints - they may perceive "those looks" as discrimiantion against some real or imagined group they belong to or attribute they imagine people hate. They are not very well socialized, so it makes sense the normal disapproving glances will not register, though body language comprises over half of communications content (I guess you could say they are body-language dyslexic.)

And sometimes, people are very tunnel-visioned, like AADD, or just so self-centered they are clueless - I remember the guy loudly hammering down the deal of the century with a valued client (you could tell from the obsequiousness and greasy concern in his voice,) while in the DFW AC (also a similar one in ORD!) toilet area - the background his client heard included flushing, flatulence and the like. Very impressive, I am sure!

Another form of jAAckAAss take the form of some contract employees in some ACs. I have complained in three ACs now (and am going to write Dallas) about contract employees who were using very injudicious language - they were speaking Spanish, so I guess they thought it was OK, but that happens to be my natal language and I was offended.

The last one, in July, was an employee conversing with the supervisor, using sexual and offensive language in DFW - of all people, the supervisor should haev been the one telling the employee this kind of language is inappropriate in a place like the AC - members and their families, many of them international travelers and fluent in other languages, do not pay to be exposed to offensine and lurid langage - it is unacceptable! (Perhaps they will wake up with a sexual harassment complaint? Offensive language that is sexual in nature certainly qualifies.)