Originally Posted by tomber
When we first called Air India on an 800 number a recorded message on August 1st indicated that the delayed flight (#111 on 7/31) was due to arrive at 11:30 pm on 8/1. Later that day, calls were routed to Mumbay, where eventually I talked to an Indian lady (not very good English) who told me that flight 111 had an emergency landing in New Delhi. So I asked her, when the flight would get to London. She did not know.
AI 111 was cancelled after the emergency landing in DEL. See my post
http://www.flyertalk.com/forum/showp...3&postcount=47
As far as subsequent missed flights go, if you bought a ticket with AI terminating at JFK, then that is it. After bringing you to JFK their responsibility ends.
But as your daughters travel was from a EU destination, you can file a complaint with their UK office asking for compensation under EU directive 261/04 which deals with cancellations and delays.