Originally Posted by nologic

I am not sure what "games" you are talking about, but they are very strict about their policies and they are very good at upselling; the last time I was there (last month), the front desk people were going thru a training course in "upselling" during their non-duty hours -- so they take upselling seriously.

They did a good job with me as I upped myself to a junior suite, but we bargained on that, and the room really is MUCH better.
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