I absolutely, completely, totally sympathize with rahmanbar's point of view on this topic. I have had enough stays sullied by a serious of minor missteps and inconveniences to absolutely understand how he feels. Usually, when I post such experiences here, I almost feel guilty realizing that in print it just sounds like I'm whining. But then I remember the HUNDREDS of stays that were perfect across the board, or that had only one little thing less than perfect, and I realize that Marriott HAS set a higher standard of service that we are all entitled to anytime we patronize one of their properties. That service should not be one iota less impressive on the weekends than during the week.