to know what kind of meal the person who is responsible for this wonderful event is having : may be "henkersmahlzeit"
but as i stated, the airline is no way losing money, they are earning money, as someone (insurance / travelagent etc. ) have to pay and they get extra money, so in a case like this, its the smartest thing to close the loopwhole and just honor it.
its not worth to try to get the people angry by sending ridiculous emails out.
dp