Interested as well as to what sort of complaint would warrant that kind of attention.
Came back from BKK last night on 702. The cabin monitor wasn't working so although there was sound, there was no picture for the safety briefing. They tried restarting it a few times to no avail. In the end a couple of FAs attempted to do it the old fashioned way, but it was a farce. Certainly wouldn't have been up to the standards of any aviation authority, but I'll let it go!