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Old Aug 1, 2005 | 6:43 pm
  #23  
JanetPlanet
 
Join Date: Jun 2004
Location: Orange County, CA (SNA)
Programs: Marriott Rewards Platinum, AA Plat, Hilton Silver
Posts: 37
Renaissance Bedford is the Best

Originally Posted by albatross
Absolutely no problems whatsoever!!!!

I received excellent service at both the Marriott Rocky Hill (Connecticut) and the Renaissance Bedford (Massachussets).

At the Ren... At checkin, I asked my kids what they wanted off of the platinum arrival gift sheet. "Do you want fruit or cheese?" They both said in unison, "Pizza!" I laughed and chose the fruit. The associate up front laughed, as did the manager in the background. My kids are a big hit, as they are so cute (4 and 6 year old girls).

While at the pool, room service delivers pizza, fruit, cheese, and wine, all as Plat amenity! I spoke to the manager later, and he said that he wanted us to have a great stay, and thanked me for my loyalty to Marriott. They thought that I wanted the fruit or cheese, but the kids wanted pizza, so they just decided to send it all up.

So, I must say that I am bringing my good karma field with me on the weekend too! But I am sure that it is really my sweet girls, who are big hits everywhere!

albatross
I've stayed at the Renaissance Bedford (during the World Series in 2004 when the Red Sox won!) and I found it to be very service-oriented. Not surprised they went the extra mile for you.
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