The first and only phone that I've ever had has been sprintPCS (5+ years). I have heard several people complain about everyone's customer service, so I just don't pay attention. I never have had a problem with sprint's CS mainly because I never have a reason to run into them so often. I went with Sprint, like others, for the coverage. I lived 1k miles from where I went to school and traveled alot while in college. It was perfect for me. I worked for sprint a couple of years later for a summer job and saw how loyal cutomers had a slight leverage with rules.

I really don't know what new advatages that cellular companies are offering now, since there have been so many mergers. Before, sprint wasn't any good for customers in rural areas, just urban locations. Since I haven't been in that travel area, I don't worry about it either. So in the end, Sprint is A+ with me.