I just flew IAH-HNL on Friday in BF. Overall, I was very pleased with the service.

Hawaiian music was on during boarding...as well as videos of Hawaiin scenery. The 767 (flight 1) did have the smaller-sized BF cabin, but it seem to have just as many flight attendants serving each BF passenger as before in the larger cabins. The flight attendants regularly walked up/down the aisles throughout the flight, so if at any point you wanted something (beverage, pillow, etc.), they were always there to offer it.

No mimosas on this flight --although I didn't ask for one; they may have been able to prepare them individually. I flew this same flight in March and was greeted in the cabin with a tray of OJ/champagne/mimosas to chose from.

Food service was very good...and the menus they offered were a little different than whats posted on their website (i.e.: they had duck which wasn't listed on the website when I had checked.) On previous flights, the menus were within folded menu-like brochures...however, on this flight, they were just printed on a single sheet of paper. I'm pretty sure on my last flights to HNL, Tokyo, and Hong Kong, they used a regular menu format. But maybe I'm confusing it with the menu folders Delta has in BusinessElite.

Food was fresh and was well prepared; portions were ample. Hot service was followed by a sundae cart that went up/down the aisles. Prior to landing, another hot meal was served.

They took meal orders as each person boarded the aircraft --which I appreciated since I was one of the first to board ...but in the last row. I didn't hear anyone saying they didn't get their meal choice, so perhaps by some wierd luck they had ample meals on-board.

The middle seat of the last row was empty --but was used a few times by pilots for breaks during the flight.

The seat was fine...as was in-seat entertainment. A treat was the seats were loaded with a handful of new, additional videogames.

The ammenity kit was nice but not out of the ordinary, and contained earplugs, tic-tacs, toothbrush/toothpaste, eye mask, socks, brush/mirror, razor, and shaving cream. I was surprised not to find a pen or lip balm inside.

Ticketing for this flight was a nightmare ...and the agents (from reservations to check-in to president's club to gate) acted as if I was the first person to ever use OnePass miles to upgrade to BF. (With HoKeY and what-not, perhaps I am the first ) But for $600 r/t for a EWR-KOA flight in BF, I guess I shouldn't complain too much.

The flight into HNL did arrive late --as I would imagine with the winds at this time of year. I had a tight connection at HNL and my bags did mis-connect, but by the time I got my car rental squared away at KOA, my bags had arrived on the next flight over and no time was wasted.

Now I'm relaxing in the HNL PC waiting for the nonstop to EWR...

WB