to greatly improve the pre-/in-/post flight experience:

My vote, being london based; ditch the Red Carpet Club for the London Lounge. While i realise any *A G with a clue will know which lounge to attend, can't help but feel the experience for the non informed is needless poor at the RCC. NZ- negotiate a move asap!

http://www.saspromo.com/lounge (for those who've never been)....