I too got the 3 points posted to your account letter.

In addition, I discovered that one of our employees (OnePass Silver) had an incorrect OnePass number in our Reward One profile. None of his flights were posting for credit.

I called the RewardOne service center and corrected the FF number. In addition, the rep said she would go back to the first of the year and post all missing flights/credits. She offered to do this before I asked. Thanks CO Reward One.