Just got a letter announcing new enhancements to the RewardOne Program. Included was a list of the registered business travellers but instead of including all 12 of us, it dropped off 11 (yours truly included) and kept the colleague with the fewest number of points on the list with a box wondering when he left the company and the date of his last employment. Who said he left the firm?

What the heck is that all about? A list of one?

All of my points and everybody else's are gone. I called RewardOne, spoke with a supervisor, and got nowhere awfully quickly. I guess RewardOne literally means Reward One Person only.

Some enhancement. Pathetic.