<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Beef or Chicken?:
Thank you for another re-hash of aviation industry terminology definition, avek.
But what steps is CO going to take achieve sustainable and sigificant customer traffic? Now that we've heard all this Monday-morning quarterbacking from you (complete with cheerleader pom-poms), what is going to be done? 
The backwards-looking numbers are one thing, but the future is what matters. Newsprint and toilet paper are made from the same mash of paper pulp. So what does your chat with Gordon indicate is to be implemented to effect improvement in the operation of the business overall, particularly when customers are saying they aren't happy?
You on the one hand present yourself as an objective observer of the aviation industry, citing even quantitative figures and terminology definitions (thank you again) in guise, yet when you had the opportunity to discuss customer satisfaction issues which you know to be at contention, you revert instead to bashing other members of the industry with which you express affiliation.
The more I think about it, avek, the more I realize that you're just a sycophant that patronizes the egos of the corner offices of an industry of which I as an aviator and a consumer am intimately a part, an industry that precisely needs to be told what it doesn't want to hear, and to do the things it thinks it can't do because of gratuity from flatterers like you.
The part of the big picture that you seem to keep missing, avek, is that ultimately, you stand to loose, too. Wow that.
[This message has been edited by Beef or Chicken? (edited 09-08-2002).]</font>
Beef or Chicken,
CO has
already taken action -- e.g., maintaining its award-winning service and amenities while its competitors have reduced themselves to Greyhound on wheels.
With regards to HoKeY, CO actually does a good job of SELLING BF seats to full-J pax. The company does not need to give J seats away on deep-discount Y fares like AA and UA. IMHO, it is not at all unreasonable to ask for a modest sum from those who wish to not pay the asking price for Intl. J and instead use miles.
I will be negatively affected by the current and rumored changes to CO/OnePass. 85-90% of my flying is done on CO T/Q/V fares or their NW equivalents. But quite honestly, I don't fly CO because of OnePass; I fly CO because it offers the best service, competitive pricing, and the most convenient schedule for the vast majority of my travels.
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