I think I tend to be a little more cautious about perception. The airline industry is an interesting industry in that we have rules we must follow that don't make sense to a lot of people (especially those that don't fly a lot). Having been the victim of one such pax letter and being disciplined for doing something I was (by federal law) required to do makes me a little on edge when pax accuse F/As of doing something questionable.

It certainly seems odd that she rolled her bag up to the bev. cart and made the comments that she did but do you really know the whole story? I have loaded a garbage bag up with minis and beer and taken it to the back to restock the carts in the back of the plane many times. I'm sure it looked like I was stealing.

I just wonder what is to be gained by a pax writing a letter about this incident. If she is in fact stealing, she will be turned in by an employee who actually sees her doing this. Our union does not protect thiefs and those who drink on the job.