ConcordeBoy -

Well done! Very well done! May I amke an addition?

Battlefield Promotion -

When your EUA failed to clear at the 5 day, 3 day, and 1 day windows, and the agent grudgingly put you on "the list" at check-in. The agent at the gate then makes an announcement that "First Class has checked in full, and that everyone should take their assigned seats". Then, just before the door closes, the same agent pages you, and tells you that you've been upgrade. However, by this time there will be no room for your carry-on, thereby negating the benefit of being at the front of the airpalne when you reach your destination.


Priority Handling bag tags -

These plastic tags are sent to CO elite customers in order to make sure that their bags are last off the plane. This us especially effective in hub cities, where the helpful rampers go so far as to remove the tags before returning the bags to you.


E-Service centers -

Also referred to as Self-Service machines, these machines are being placed between CO customers and CO employees as much as possible. CO employees are also expected to teach customers how to use these machines, even though it means that they are making themselves obsolete. Only known upside is that one feels more secure in knowing they are truly on the upgrade list by using these machines when the EUA system fails them at the 5, 3 and 1 day windows.

feel free to rewrite as you see fit.



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Gordon thinks I'm part of the problem