Originally Posted by ehe123
Is it actually a policy at this hotel? If so, will the next step be to offer one bar of soap and one small shampoo per stay?
Just FYI - when I stayed at the W New York, I was told that they only provide one shampoo and soap for your stay (Bliss products). After I had accidentally spilled my shampoo in the shower and asked for another one, I was told by the front desk "sorry, we only provide one per stay. . "
