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Old Jul 24, 2005 | 8:30 am
  #8  
ProTexana
Suspended
 
Join Date: May 2005
Programs: AA
Posts: 611
That sucks!

Email address is [email protected] - do the same and maybe we can get some progress!

I just emailed them as follows:

.....

Hello. I noticed that on your "enhanced" website, there is no redemption award listed for HiltonHHonors points. I was planning to redeem XX,000 MyPoints for XX,000 HHonors points when you came back online from your update, but could not find the link for HiltonHHonors.

I have three questions:
1. Are redemptions of MyPoints for HHonors points still available?

2. If not, why were we not given notice that such transfers would no longer be possible as of XX/XX/05 date so that we could make the transfers before the deadline.

3. If not, then is it truly an "upgrade" or "enhancement" if there are less ways to redeem points than before? That seems like a downgrade to me.

Please load the HHonors redeemption award back online or allow us "one last chance" to redeem our MyPoints for HiltonHHonors.

Sincerely -
ProTexana
ProTexana is offline