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Old Jul 21, 2005 | 11:15 pm
  #4  
BrisbanePE
20 Years on Site
 
Join Date: Sep 2001
Location: Brisbane, QLD, Australia
Programs: UA Nobody (former 1K, 1P, 2P), QFF Nobody, Skywards Nobody
Posts: 1,337
If considering the new LH C product to SIN, be aware that:

(a) they are having a lot of trouble with their new IFE system (I had two flights earlier this month: SFO-MUC video wouldn't work on entire plane; FRA-SIN video programing was all screwed up [ same films on different channels, not what was listed])

(b) Not all aircraft with the new C have the same features. The FRA-SIN leg on the 744 did not have Video-on-demand

While I found the new seats comfortable and slept well on them I don't think these seats will prove to be very reliable as time goes on. The controls are quite delicate and seem prone to malfunction - making it difficult to adjust the seat in the way you want.

Found the service and food quite good however. Odd thing: the amenity kit didn't include ear plugs.

Also the headphones were not those shown in the glossy brochure and did not seem to be noise-reducing headphones: no button on the left earpiece as claimed in the brochure.

That said I was even more disappointed with SQ's Y product to BNE when I found it too did not have VoD I thought it was standard for them.
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