Dear Ken
We would like to advise you the InterContinental London is undergoing
an extensive refurbishment during the coming months. We are confident
the enhanced facilities will exceed your expectations as the programme
includes refitting many of the rooms, making them lighter and even
more comfortable.
Many rooms will be unavailable during this refurbishment and, as a
result, in the months of July and August 2005, the InterContinental
London will not be able to provide the upgraded accommodations you are
accustomed to as an InterContinental Ambassador and, on some dates may
have no room accommodations available at all.
Additionally, InterContinental London will be completely closed due to
the refurbishment commencing 1 October 2005 through the Spring of
2006. During this period, the remaining rooms and suites will be
refitted and a new luxurious spa, an exciting destination restaurant
and a contemporary duplex apartment will be added.
We apologize in advance for this inconvenience and respectfully ask
for your kind understanding during the refurbishment period. We will
maintain a waitlist for reservation requests in July and August, and
if a room should become available, the InterContinental London will
contact you with reservation details. In addition, we will also be
happy to assist with securing alternate accommodations during the
hotel^Òs closure at one of our InterContinental Hotels Group properties
in London: Crowne Plaza St. James, Crowne Plaza London the City and
the Holiday Inn Mayfair.
Should you have additional queries, please do not hesitate to contact
the Ambassador Service Centre via e-mail:
[email protected]
or by telephone: + 44 - 8704 - 009 ^Ö 099.
As always, thank you for your continued patronage and understanding
during this transition period.
Sincerely,
Steven S. Sickel
SVP Loyalty Marketing