Originally Posted by virtualtroy
I've always found the personal greeting thing to be excruciatingly embarrasing, for both the CSM and passenger.
..especially when they try to make up some more lines than just "welcome Mr
og, I hope you have a pleasant flight." Everyone who is getting the greeting knows to ask for "anything that they need to make the flight more comfortable". The CSM must hate doing it. It's even more hollow when you see them reading the name from the list.