FlyerTalk Forums - View Single Post - Help! Jetstar rescheduled my flight 13 hours earlier! What can QF do?
Old Jul 19, 2005 | 11:59 pm
  #7  
QF NB
 
Join Date: Dec 2004
Location: Brisbane, Australia
Programs: Virgin Australia Velocity Gold
Posts: 1,425
Earlier on in the year I booked SYD-MCY with JQ. I paid something like 99 for the fare. The flight was supposed to depart around 2pm but JQ decided to cancel this flight and have only a morning and eveing flight. I was offered a refund and the money came quick-smart!

Also I flew JQ AVV-BNE just yesterday and I received 3 flight change emails from them.

19JUL05 JQ 348 Melbourne-Avalon 14:10 Brisbane 16:10
19JUL05 JQ 348 Melbourne-Avalon 15:10 Brisbane 17:10
19JUL05 JQ 348 Melbourne-Avalon 15:35 Brisbane 17:35


I also booked a super cheap ADL-AVV for $29 but that was also changed. I rang the JQ number and it was engaged (apparently changes had affected alot of people) but finally got through and was also given a refund quick smart. The changes went like so:

from this:
19JUL05 JQ 367 Adelaide 08:50 Melbourne-Avalon 10:35


to this:
19JUL05 JQ 367 Adelaide 16:50 Melbourne-Avalon 18:35


So from now on if I book a JQ flight I am expecting and will be waiting to receive an email referring to flight changes. Had my first JQ flight yesterday and the plane was an A320 and was very comfortable - pitch was fine and colours are nice. The flight attendants were amazing - 4 female and 1 male and were constantly smiling and walking up and down the cabin. Apart from the flight schedule changes, my first experience with JQ aka Deathstar has been quite good.

Cheers
David
QF NB is offline