Originally Posted by 777Brit
Actually, not true - in T4 at least. On Euro Zone B, there are now 'Self Service Assistance' desks and 'Fast Bag Drop' desks. It's a trial apparently, and geared toward making fast-bag drop just that - fast!
Are you sure ? This is where I experienced it once. BA staff were hanging around the SSCI machines and mine failed, they must have overheard me cussing and told me I was entitled to use fast bag drop as SSCI had failed...in their words "you tried it and it failed" - maybe it was a one off.