Originally Posted by ACfly
I had to make a change to my LHR-JNB segment and did it in the Dubai Lounge...The lady at the front desk could not print out my new boarding pass, but gave me my full PNR printout to confirm...
I have a few observations about the PNR before my questions:
(1) the PNR documents all of my phone calls to BA with regards to this itinerary - for example, I called in yesterday to request a seat since i was not able to do online checkin because the Advance Passenger information feature was not working.... guess what there was a line in the printed PNR
that documented this request for checkin and seat change... in the PNR it had "PAX UNABLE TO COMPLETE APIS DUE TO SYSTEMS NOT RESPONDING"
Also, BA keep assigning me 1A/1K (as I was flying First)... and I made it absolutely clear that I did NOT want the row 1 seat (The most frustrating part was that I had these seats changed a week ago to 2A or 2K, and just the day before the flight, someone changed it to row 1) ... This request was noted on the PNR as "PAX RQ SEAT 2A OR 2K FOR ALL SECTOR/S13"
(2) It was also on the PNR for activities that related to BA special Services regarding my flights such as seat assignment for Gold.. here's the Documentation back and forth regarding changes by Special Services:
Anyway this thing went on and on for 2 pages...
So to my questions:
(1) Does anyone know how to read the PNR? Here are the patterns that I see:
a) each line starts with the following (and I assum that it measn the different functions:
SSR = Special Services request ??
*SSR = dont know what * means
SK?
RX?
FA?
FB?
FP?
b) the next set of codes are four letter codes:
NSST = ?
ADTK = ?
PSPT = ?
ECST = ?
LCLB = ?
CTCE = ?
SALL =?
SPGS = ?
APIA
APID
c) Under each of the segment are what appears seat allocation followed by e* like *1A//E* - 1A is for the seat, what does the E stand for
d) also after the from and to location (i.e. LHRDXB) there is a HK1 (and this looks like a comment attached).. but I could be wrong..
What amazes me is all of the record that is kept by BA for this trip...
SSR = Special Service Request (Seats, SPML's, FQTV, etc.)
*SSR = FQTV that's linked to your super chip (should display in MMB list).
OSI = Other Services Info (Info only, no action needed. VIP, CIP, CTC's, etc.)
SK = Keywords (MVCC, Seating from FQTV profile, etc.)
RX = Restricted remarks (can only be seen by a BA office ID)
FA = Ticket Number
FP = Form of Payment
NSST = Seats (SSR element)
PSPT Passport Info (Found in SSR element)
ECST = Exec Seat (pulled from profile in to PNR as an "SK" Keyword.)
CTCE = Email address (SK keyword)
SALL = general seat rqst (SK Keyword)
SPGS = FQTV seat rqst (Prem, Gold, & Silv)
APIA/APID = APIS passport info (SK Keyword)
1A/E* = 1A/Amadeus, E* = E-ticketable segment.
SSR OTHS 1A /// TKS
SSR OTHS BA RGRT UNTO ST AS REQSTD ON BA107 AS FURTHER STNG AT APT CHKIN...BRGDS
SSR OTHS BA HMVR PAX ALRDY STD BEST POSB 1A/1K...BRGDS
SK ECST BA HK1 /NW/FI-L/S13
Regret unable to seat as requested on BA107 as further seating at check-in. Best regards.
However, passenger already seated best possible 1A and 1K. Best regards.
SK = Keyword
ECST = Exec Seat
BA ... give it some thought
HK1 = holds confirmed
N
W = Prefers window
FI-
L = Longhaul flights
S13 = segment 13.