Originally Posted by NM
I had the same thing on a BA JFK-LHR flight for my DONE4. My TA explained that BA restrict the quantity of seats available to different markets for some flights. So what I am seeing on ITN is the availability for sale in the USA market, and that may differ from what your TA in NZ or or my TA in Australia is able to sell....
I had similar problem with a CX issued DONE4 in BKK for LHR-SYD. ITN showed D9 but all CX could book was WL. It took the CX agent to talk directly to QF res. and about 24 hrs delay for 2 seats to be "opened up" for us.