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Thread: How long do I wait for a Delta customer service response?
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Old Jul 15, 2005 | 9:13 am
  #6  
rnovak
20 Years on Site
 
Join Date: Mar 2005
Location: Atlanta
Programs: HHonors Diamond, Marriott Platinum, National Exec Elite, Delta
Posts: 505
Patience.. and if that doesn't work...
I sent a letter about an expiring certificate in March and got a response about 6 weeks later. An actual phone call from a VERY helpful Delta employee.

I would say wait about 6 weeks, and if you don't get a response, call DL HQ in Atlanta.
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