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Thread: Is a reservation valid if it contradicts rate rules?
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Old Jul 14, 2005 | 9:35 pm
  #11  
dg4255
 
Join Date: Jul 2005
Programs: FlyingBlue Platinum, LH Senator, VA Velocity Platinum, Marriott Silver, Hilton Diamond
Posts: 1,010
If the rate is booked and guaranteed online, then the hotel must honour the rate. If not, call the manager to the front desk and complain nicely.
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