In the past two months I have been told four or five times by "elite" agents that it IS a new policy. Only one agent allowed an exit row assignment--in large part due to my simply asking for the row number, which I know to be the exit row.

Just before typing this thread, I employed the "call back and try again theory," as I've been a faithful believer in this. It usually works, but...

I called the platinum line five times in the last 30 minutes to no avail--airport check-in only. Zero for five. Last year, probably had 90 percent success on the first call.

Tried local Guam line as well, James informed me of a stricter enforcement, of airport check-in only.

It is possible to get an exit row seat, but much more difficult since the recent policy change-again four or five agents have explicitly said that they can "no longer" do this. There has been a change, although it is not hermetic. Call back theory works but not as well as it did.

It is another CO "enhancement" that I will not miss on my last CO flight in the near future. Why AA is willing to not only put me in an exit row at anytime, as a Platinum, but supposedly AA blocks the seat right next to me, unless a Plat or EPlat requests it. I can even pick out the dang exit row from the online seat map.

JL2