Originally Posted by Dresden
O-M was very good, but their dispatch was a little disconnected . . . they could not find my reservation using my name, but had to have the confirmation number when I called from ORD. The cars were very clean, I would have appreciated a cold bottle of water, when I got in, like I get in Boston . . .
O-M is our preferred limo vendor at work, so I've been riding with them for a few years now. They usually don't give me too much grief over not knowing my confirmation number when calling from ORD (and in some cases don't even ask for the number and just ask my name right away) but what really drives me nuts about them is always having to tell the drivers how to get back to my place. It makes me wonder if dispatch even tells them where to go aside from simply "Evanston." Trying to give directions to the driver from the back of a limo isn't something I really feel like doing after a trip.