That happened to me before. It was after getting a closet that had been refitted into a room at the Palmer House Hilton in Chicago. I literally could not walk AROUND my bed to the other side without climbing over it. Since I'm *slightly* clausterphobic, we asked to switch rooms. After going back downstairs to get a new key, the new room was already occupied. The lady had the chain on the door, so it was less embarassing than it could be...especially since it was about 10 pm and she was in robe. Oy! We ended up getting upgraded into the Executive Floor, no extra points or anything like that though. At the time I was only Silver, so I was impressed that they gave me the upgrade in the first place...but seriously...who else would check in at 11 pm (by that time)?