Originally Posted by ZaphodBeebleBrox
Surprisingly, it was found that V626 DOES work when buying a ticket at the Quik-Trak machine. This was in NY Penn station for a ticket to Boston.
That's great news.
For those who want to buy tickets without going to a station, I'm still having luck on the phone. Tell JULIE you want to speak with an agent (say "agent"), and tell the agent that JULIE misrecognized your promo code (this did actually happen to me once). The agent should be able to book V626 for you without problems. If you complain that the code isn't working online, he or she is more likely to look up the details and tell you that it's Rhode Island only.
And, of course, if at first you don't succeed...