What Technically Happens To Nonrefundable Unused Eticket Coupons After Midnight
Hi,
From what I understand, the basic statuses of the electronic ticket "coupons," are:
*Open=This is the status before any activity, or if you are offloaded from a flight;
*Checked In: Pretty obvious;
*Used: Status after your ticket is onned. Not sure if there is a different status in between onned and when the flight actually closes out and leaves? E.g. onned, and then used, or just used?
So with this policy they have of requiring changes to nonref tickets before midnight on the day of departure, I'm just wondering if the eticket coupon status changes after midnight if you have not used the ticket or called UA? What do they do if you call to protect the ticket?
For example at US, the ticket goes in to what they call a "no go," status. Before "Black Tuesday," the ticket would just stay in ok or open status at US.
In the past, the "no go," status was used for fraudulently purchassed tickets, but it is now (after Black Tuesday) being used also to enforce the "use it or lose it," policy. I don't know, but I would imagine an agent can override a "no go" status, but perhaps that is tracked?
Anything similar at UA, or do the coupons just stay in open?
P.S.: Black Tuesday refers to a day in which US introduced policies such as use it or lose it, no waivers no favors (US went so far as to say no waiver for death or millitary service), standby fees, and other draconian pax unfriendly fare provisions. The industry matched and then backed away, but many Black Tuesday remnants were adopted by the big six in the end...namely use it or lose it.