Originally Posted by acf573
The thing is, on my statement, I had 23k purchase points and 30k flight points, and it says total redeemable points = 53k. Yours doesn't? And if you go to thankyouredemptions.com, what does it say for your total redeemable points? Mine has always said purchase points + flight points even after my flight points exceeded my purchase points. Perhaps there's a bug in their system for me?
No, no. If there is a bug, it's a nice one and it's not just for you.

I was only guessing that the available points are at most double purchase points, but I've not got more flight points yet, so actually I don't know. Sorry for the confusion.